Name: DualTrans - Immersive Bilingual Web Translator & YouTube Dual Subtitles
Author: DualTrans

Question 1

How does the subscription billing work?

Accepted Answer

DualTrans follows the standard SaaS recurring subscription model. When you choose monthly ($2.99/mo) or annual ($24.99/yr), the first payment is processed immediately. Subsequent renewals are handled automatically via PayPal before each cycle ends, ensuring uninterrupted translation services.

Question 2

How do I cancel my subscription? Can I still use Pro after cancellation?

Accepted Answer

You can cancel auto-renewal at any time with one click in your Account Dashboard. Once cancelled, no future payments will be charged, and you retain all Pro privileges until the end of your current paid billing period.

Question 3

Can I use the Free plan forever? Are there limitations?

Accepted Answer

Yes, DualTrans Free is free forever. It includes Google and Edge free translation engines and allows you to bind your own API keys (such as DeepSeek, OpenAI, Gemini, Claude, etc.) without page or usage limits.

Question 4

What is the difference between Pro and using my own API keys?

Accepted Answer

Bringing your own key requires registering on overseas AI platforms and linking international credit cards. DualTrans Pro provides ready-to-use official cloud AI services with zero configuration, plus a dedicated global VIP acceleration network and enhanced bilingual typography.

Question 5

How much reading does 10,000,000 AI Tokens cover per month?

Accepted Answer

10 million tokens equal roughly 15 to 20 million Chinese characters or 7.5 million English words—easily enough to read 50 to 100 long technical articles, papers, or foreign news posts every day.

Question 6

Can I request a refund if I'm not satisfied?

Accepted Answer

Yes. DualTrans provides a 7-day money-back guarantee. If you are unsatisfied within 7 days of purchase and your token usage is under 5%, email support@productcool.com for a full refund.

Features & Privileges	Free Plan	Pro Plan
Bilingual Web Page Reading	Included	Included
Selection Lookup & Floating Ball	Included	Included
Custom Third-Party API Keys	Unlimited	Included
Zero-Config Cloud AI Models	—	Included (Top-tier LLMs)
Monthly Cloud AI Tokens	—	10,000,000 Token
YouTube & Video Dual Subtitles	Basic Single-Track	AI Dual-Track Real-time
VIP Network Accelerator	Standard	VIP High-Speed Line
Cancellation & Refund Policy	—	Cancel Anytime / 7-Day Refund

Choose the Perfect Plan for DualTrans

Free Plan

Pro Plan

Comprehensive Feature Comparison

Frequently Asked Questions